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Services

Services

Inkaterra La Casona services reflect the ultimate in opulent privacy — pampering guests, and anticipating their needs. The food is fresh, natural and nutritious, making creative use of local ingredients as the portal for exploring and discovering indigenous culinary secrets.

Similarly, our concierge will prioritize the individual needs of each visitor, providing an array of services that make it possible to discover and explore the region at their whim. Our staff will present excursions and organize gourmet picnics, or suggest the best local fare according to the wishes of our guests.

There are two ways to experience La Casona:

Included Services:

  • Personalized welcome
  • Welcome drink
  • Pisco Sour
  • Welcome Gift
  • Table buffet breakfast
  • Complimentary Mini Bar
  • Tea Time
  • Turndown service
  • Concierge 24/7
  • Wireless internet
  • Oxygen
  • 24-hour room service
  • Check-in: 1 pm, check-out 11 am
  • Room service

Additional Services (at extra charge)

  • Lunchbox
  • A la carte Lunch & Dinner
  • Bar
  • Yacu Therapy Room
  • Additional bed/crib (limited capacity, only for children up to 12 in Balcón Suite)
  • Day use / early check-in / late check-out
  • International / national phone calls
  • Medical service
  • Hairdresser
  • Nanny Service
  • Movie night
  • Laundry service
  • Special events
  • Child’s Explorer Kit (flashlight, cap, post cards, colored pencils, magnifying glass, and granola bar in a belt bag)
  • Pay-to-The-Earth Ceremony
    Ancient ritual to thank the Andean gods, performed by a shaman from the region (maximum for 3 guests)
  • Vow Renewal
    Renew vows with a shaman from the region. (Plus extras, outside hotel)
  • Coca Leaves Reading
    Know prophecies on topics such as love, work, health or family
  • Celebration
    Cake, special souvenir, bottle of champagne, and a special greeting card in Quechua (maximum for 4 guests)

Private and Exclusive

Inkaterra La Casona operates as a private manor for a small limited number of guests, and as such is not open to the public, thus maintains its doors closed like a private residence.

All facilities and areas are for the exclusive use of in-house guests only. Guests meeting their tour guides or tour coordinators may do so at the Foyer, else the latter may wait for them outside the manor in order not to disturb other guests. The Guest Services desk may assist in taking all messages. La Casona extends all possible assistance so guests will experience utmost relaxation, privacy and tranquility during their stay.

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