FAQ | Inkaterra

Frequently Asked Questions

CURRENCY / FOREIGN EXCHANGE
The official currency is Nuevo Sol (PEN) divided into 100 céntimos. In Inkaterra Reserva Amazonica major credit card payments are accepted. There are no facilities to exchange Travelers’ cheques thus travelers are advised to have cash (in Soles) on hand as foreign currency exchange is limited. It is advisable to exchange to Soles before coming to the Reserva Amazonica though payment is accepted in both US Dollars and/or in Soles. Automated Teller Machines (ATMs) are mostly available only in the main cities.

COMMUNICATION / TELEPHONE
There are no telephones and cellular phone coverage at the lodge. There is limited internet connection, and access to computers may be available, upon request, in coordination with the Guest Services department. If there are any emergencies, management can contact the office in town, via radio.

HEALTH / INSURANCE
Yellow fever shots and malaria-preventive medication are required for a rainforest environment and are recommended by the US Travel Advisory for Peru. Please consult your doctor at least a month before entering the Amazon Basin. No cases of yellow fever or malaria have ever been reported on our property.

WATER
Inkaterra Reserva Amazonica has filtered river water that can be used for showers but is not safe to drink. Bottled drinking water is provided to all guests. The most common ailments for travelers are diarrhea and altitude sickness. Take necessary precautions with local exotic food and alcoholic beverages. Eating and drinking in moderation is always the best safety measure to avoid discomfort and unnecessary hassle while traveling.

SECURITY
Safe Deposit box: There are no locks and no safety deposit in the cabanas. The lodge has a safe deposit box located inside the gift shop, where guests may leave all their valuables; else we suggest that you leave your valuables locked in your suitcases. Inkaterra will not be responsible for their loss or misplacement. The lodge has a security guard on site 24-hours a day.

WISH LIST
Inkaterra´s commitment to authentic travel includes a legacy of conservation, preservation, and concern for local communities through responsible tourism programs such as Carbon Neutral & Wish List - From People to People and People to Nature, Inkaterra’s social & environmental welfare activities. Consider a continuing connection with the gift of a wish from our list.

CARBON NEUTRAL
Carbon Neutral is a term that indicates the point at which carbon dioxide (CO2) emissions are completely offset through high quality renewable energy, energy efficiency and/or reforestation projects. These emissions are measured, according to international standards, and given a monetary value (dollar/ton CO2) through Sustainable Travel International (STI). Inkaterra is not only carbon neutral but also carbon negative due to its conservation and reforestation efforts in the cloud forest and Amazon jungle. Inkaterra hotels provide its guests not only 100% carbon neutral stay but also the opportunity to offset their air travel related greenhouse gas emissions through carbon neutral directly with STI.

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FAQ | Inkaterra